
Have you ever wondered why it is taking the IRS so long to process your return? Or why they need so much funding? Interesting read from the Washington Post.
This is the cafeteria. It’s part of what the IRS calls the “Pipeline”: a 1970s-era assembly line used to process tax returns at several locations around the country. And it might give you a sense of why Congress is on the verge of handing the agency $80 billion through the Inflation Reduction Act — not only for more enforcement but also for tech modernization.
As of July 29, the IRS had a backlog of 10.2 million unprocessed individual returns. Blame the pandemic, sure, but also the agency’s embarrassingly outdated, paper-based system, which leaves stacks and stacks of returns cluttering shelves, hallways and even the cafeteria.
On the Pipeline, paper tax returns aren’t scanned into computers; instead, IRS employees manually keystroke the numbers from each document into the system, digit by digit.
Published by the Washington Post
By Catherine Rampell
August, 9th, 2023

